Software Maintenance Services

Increase your business productivity & realize significant cost benefits on Software Maintenance & Enhancements

Secure & Stable Application

Our Support & Maintenance model is designed to address your key concerns on full availability and secure access. This enables you to focus on your core activities and yield better productivity.

Minimal Downtime

Using industry vetted concepts of Adaptive, Corrective, Preventive and Perfective maintenance, our IT Professionals ensures that your systems are always up and running, supporting your day to day operations.

High Performance

Our team pursues ongoing performance evaluation and tuning activities for applications under maintenance. We use right mix of available tools and professional experience to enable your applications always perform better.

Contact us to offload your application maintenance activities to a reliable team of experts.

Our view towards Software Maintenance

Ongoing Application Enhancement

Preventive and proactive Software Maintenance

Performance Monitoring & Tuning

Periodic Security Review & Compliance

SLA driven Software Support

Automated Backups and On-time Recovery

3RD-PARTY APPLICATION TRANSFER / Project Onboarding Process

Handover

  • Knowledge transfer from Existing IT team / Administrators
  • Review & Analysis of existing Application Codebase, Architecture, Core process flows, documentation, etc.
  • Analysis of key pain areas, immediate action items & other support expectations.
  • Performance review, Functional testing & issue identification.

Remedial Actions

  • Fixes for key pain areas
  • Curation of Document & Manuals
  • Performance tuning
  • Define roadmap for future enhancements and release cycles.

Maintenance & Support

  • Setup of scheduled and automated maintenance tasks, backups.
  • Helpdesk / Issue management system induction
  • On-going support & Bug-fixes
  • Periodic performance & security reviews & fixes.

Our Practices for Software Maintenance

Software Application Support
  • Quality assured Release Management
  • Version Control & Source Code Repository
  • Open access to Project Management Tools & Issue Trackers
  • Setups for Scheduled Backups and Automated Monitoring
  • Defined protocols to ensure zero to minimal impact on active users while upgrades.
  • Professionals with apt Technical Expertise at the disposal
  • Prompt adaptation to technology upgrades ensuring systems are never outdated.

Voice of Clients

Colm O’NeillCOO at Audit Solution Provider, Ireland

Our organization outsourced the software development of its ‘Automating Paper Driven Systems’ solution to Radixweb. Radixweb has delivered us with a market ready solution that is making big splashes with some internationally recognized brands. We are happy to provide this reference to Radixweb on the basis of them seamlessly understanding our requirements, having a highly qualified team of developers, and delivering a timely and market ready solution.
2015-04-14T15:13:56+00:00
colm-o-neill
Colm O’NeillCOO at Audit Solution Provider, Ireland Our organization outsourced the software development of its ‘Automating Paper Driven Systems’ solution to Radixweb. Radixweb has delivered us with a market ready solution that is making big splashes with some internationally recognized brands. We are happy to provide this reference to Radixweb on the basis of them View Full →
Paul O’sullivanDirector at Expat Travel Insurance, UK

We have worked with Radix for many years and have found their work to be on time, professional and reasonably priced. They also respond quickly to project changes or site isuues.
2015-04-21T17:53:14+00:00
paul-o-sullivan
Paul O’sullivanDirector at Expat Travel Insurance, UK We have worked with Radix for many years and have found their work to be on time, professional and reasonably priced. They also respond quickly to project changes or site isuues.

Get more from your investments and the IT Systems supporting it. Let us take care of your Software Support and Maintenance needs.