Secure & Stable Application
Our Support & Maintenance model is designed to address your key concerns on full availability and secure access. This enables you to focus on your core activities and yield better productivity.
Using industry vetted concepts of Adaptive, Corrective, Preventive and Perfective maintenance, our IT Professionals ensures that your systems are always up and running, supporting your day to day operations.
Our team pursues ongoing performance evaluation and tuning activities for applications under maintenance. We use right mix of available tools and professional experience to enable your applications always perform better.
Contact us to offload your application maintenance activities to a reliable team of experts.
Our view towards Software Maintenance
Ongoing Application Enhancement
Preventive and proactive Software Maintenance
Performance Monitoring & Tuning
Periodic Security Review & Compliance
SLA driven Software Support
Automated Backups and On-time Recovery
3RD-PARTY APPLICATION TRANSFER / Project Onboarding Process
- Knowledge transfer from Existing IT team / Administrators
- Review & Analysis of existing Application Codebase, Architecture, Core process flows, documentation, etc.
- Analysis of key pain areas, immediate action items & other support expectations.
- Performance review, Functional testing & issue identification.
- Fixes for key pain areas
- Curation of Document & Manuals
- Performance tuning
- Define roadmap for future enhancements and release cycles.
Maintenance & Support
- Setup of scheduled and automated maintenance tasks, backups.
- Helpdesk / Issue management system induction
- On-going support & Bug-fixes
- Periodic performance & security reviews & fixes.
Our Practices for Software Maintenance
- Quality assured Release Management
- Version Control & Source Code Repository
- Open access to Project Management Tools & Issue Trackers
- Setups for Scheduled Backups and Automated Monitoring
- Defined protocols to ensure zero to minimal impact on active users while upgrades.
- Professionals with apt Technical Expertise at the disposal
- Prompt adaptation to technology upgrades ensuring systems are never outdated.